FAQ

FAQ

 

What forms of payment do you accept?
We accept Visa, Mastercard, American Express, Discover and Paypal.

 

What shipping method do you use?

We ship all orders with USPS.

 

How long does standard shipping take?

All orders within the USA take 2-5 business days.  Outside of the country will vary based on location.

 

Do you ship worldwide?

Yes, we ship to every country in the world!  If you run into an issue during checkout, just email us and we'll add your country for you.

 

What is your return/refund policy?

All products can be returned/refunded within 14 days as long as unused.  More information found here:  Return Policy

 

When will my order be sent?

All orders will be sent out within 1-3 business days. (Update - August 10th 2016:  A flood of recent orders may delay the process to 1-5 business days.  Thanks for understanding!)

 

Where will my order be shipped from?

We ship out of Massachusetts.

 

Where is my order confirmation?

Your order confirmation was emailed to you.  Please check your spam folder for our email.

 

Where do I enter my discount code?

Your discount code box can be found on your shopping cart page.  This can be found on the upper right hand side of the site, then click "view cart".  EDIT: You can also find your discount code box during checkout.

 

Can I use more than 1 discount code at a time?

No, our system only allows 1 code to be used per order.

 

Can holiday/seasonal (christmas, halloween, 4th of july, autumn) shirts be exchanged or returned?

No, all holiday/seasonal themed shirts/tanks are final and can not be exchanged or returned.

 

I'm having an issue completing my purchase, can you help?

Of course.  Contact us, and we'll get any issues taken care of!

 

Can you help with shirt sizes?

Most people find our shirts and tanks to be true to size.  Here's our sizing chart.

 

How much does shipping cost?  How long does shipping take?

All shipping prices and time estimates, as well as info on your tracking number can be found here:  shipping information.

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